RETURN POLICY
You have 30 days to return an item after your purchase. If 30 days have passed since your purchase, unfortunately, we cannot provide a refund or exchange.
Eligibility for Returns:
To qualify for a return, the item must be in its original packaging.
Non-Returnable Items:
- Gift cards
To complete your return, you will need to provide a receipt or proof of purchase.
Refund Process:
Once we receive and inspect your returned item, we will notify you via email about the status of your return. If your return is approved, we will process your refund, and a credit will automatically be applied to your original payment method within a certain number of days.
Late or Missing Refunds:
If you haven’t received your refund yet, please check your bank account again. Next, contact your credit card company, as it may take some time for the refund to be officially posted. Then reach out to your bank, as processing times can vary. If you’ve followed these steps and still haven’t received your refund, please contact us at [email protected]
Exchanges:
We will only replace items that are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected] and send your item to:
Shipping Information:
To return your product, please mail it to:
11380 Smith Rd,Aurora,Colorado,80010,United States
You will be responsible for covering the shipping costs for returning your item. These shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
Please note that the time it takes for your exchanged product to reach you may vary depending on your location.